At Cantina Cerbero, we stand behind the quality of our wines and want you to be completely satisfied with your purchase. Please review our policy below before placing your order.
We accept returns only for damaged, defective, or incorrectly shipped items. Due to the nature of alcoholic beverages and regulatory requirements, we are unable to accept returns based on personal preference or taste.
Contact our customer support within 7 days of receiving your order. Provide your order number, a description of the issue, and photos if applicable. Our team will respond within 2 business days with instructions.
Once your return is approved, we will process your refund within 5–7 business days. Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.
For return inquiries, please reach out to us:
